Kelkar & Mehta: Justice is a constitutional promise: Uphold it by giving alternative dispute resolution a chance

Ordinary disputes can take years, even decades, to reach a conclusion. This backlog erodes public confidence, raises the cost of doing business and imposes an intolerable burden on citizens. Alternative dispute resolution (ADR)—which covers arbitration, mediation, conciliation, negotiation and the use of Lok Adalats—is not a cure-all, but it is one of the most practical ways to deliver timely resolution and justice.